The Konnected Garage Door Opener says closed which is correct
Looks like there is a delay between the Home Assistant acknowledging the button press and the message from the Garage Door Opener, so my Home Assistant always thinks it’s opening…
Is there any way for the Konnected device to provide ongoing updates of the status?
This can happen if the OPEN state is never reached after sending an open command. Make sure that you’ve properly calibrated the optical sensor so it can detect the open state correctly. See: Calibrate the Optical Laser Sensor in Home Assistant
You’re right though that there’s probably more that we can do to verify the reported state when it gets stuck in the opening state like this. I’ve seen this a few times myself and it’s somewhere there on the to-do list to improve in a future release.
In general though, you shouldn’t have a problem as long as the sensors are reporting the open state correctly.
I am having a related issue in which pressing the close button will send the alert tones,.change the status to closing, and then the door never closes. I have to get the closer out of the car and close it manually. Is there a fix to keep that from happening?
G’day Nate, I don’t think it has to do with the Optical Laser Sensor, more the data being sent to Home Assistant to process.
The purple in the Home Assistant timeline is when it thinks it’s ‘Closing’, but on the right it says ‘Closed’. So the device is correct, but it’s not communicating the correct information to Home Assistant.
This is the white. I am not using the optical sensor. I have a Genie garage door opener. It worked fine for a while. It opens it just fine but after sending alert tones, it doesn’t send the signal to close and therefore it just stays in closing status because there magnet switch never closed to send a notice to HA that it was closed.
@anton2079 It’s a bit more nuanced than it seems. The device web page only shows the OPEN or CLOSED status, but does not display the current_operation state which can be OPENING or CLOSING or IDLE. This data is provided to HA but not shown on the web page at this time. So what I think is happening here is that the current_operation state is not returning to IDLE. Can you capture a log of the entire sequence starting with the door closed, pressing the OPEN button, and capture the logged state changes as it opens?
@mostlychris Have you modified your firmware config to use the wired sensor instead of the optical sensor? If you can post your config here, that would be helpful. A log showing the close command and sequence would also be helpful to debug.
Well… I failed troubleshooting 101 on this. Turns out while testing this morning I was not able to open the door either. I checked the wiring (which is tied directly to the same as the wall switch) and one lead was only slightly making contact. I re-inserted it into the connector and tested. All good now! How embarrassing.
Fixed it, my sensor was on an odd angle, so when it was shut it would see infinite. I’ve fixed it by making a brace, and now it reads something when shut it’s OK.