GDO Blaq Fail Safe or Fail Closed

I am presenting an issue on my GDO Blaq when internet connectivity is lost sometimes during a power outage my garage door opens and does not allow the wall button to actuate the door manually. This has happened a few times, and recently in the middle of the night leaving our belongings exposed throughout the night. We do have monitored intrusion detection and lock our interior garage door as a safety precaution but this is still unsettling. This happened again today during an outage of our internet provider, no power outage.

I am looking for a fail safe or fail closed setting when this occurs and could not find anything documented.

Device information:
Firmware: 1.0.2.1 (ESPHome 2024.4.0)
Hardware: 1.0.2.1

You can observe normal closure at 12:46:09 PM below, but at 1:12:00 PM internet outage occurred and returned roughly after 2PM.

Log Book
GDO blaQ 612e10 Garage Door
August 27, 2024

GDO blaQ 612e10 Garage Door was closed
2:22:35 PM - 5 hours ago
GDO blaQ 612e10 Garage Door is closing
2:22:24 PM - 5 hours ago
GDO blaQ 612e10 Garage Door was opened
2:12:32 PM - 6 hours ago
GDO blaQ 612e10 Garage Door became unavailable
2:12:25 PM - 6 hours ago
GDO blaQ 612e10 Garage Door was opened
1:57:26 PM - 6 hours ago
GDO blaQ 612e10 Garage Door became unavailable
1:57:19 PM - 6 hours ago
GDO blaQ 612e10 Garage Door was opened
1:42:20 PM - 6 hours ago
GDO blaQ 612e10 Garage Door became unavailable
1:42:12 PM - 6 hours ago
GDO blaQ 612e10 Garage Door was opened
1:27:13 PM - 6 hours ago
GDO blaQ 612e10 Garage Door became unavailable
1:27:06 PM - 6 hours ago
GDO blaQ 612e10 Garage Door was opened
1:12:07 PM - 7 hours ago
GDO blaQ 612e10 Garage Door became unavailable
1:12:00 PM - 7 hours ago
GDO blaQ 612e10 Garage Door was closed
12:46:09 PM - 7 hours ago
GDO blaQ 612e10 Garage Door is closing
12:45:57 PM - 7 hours ago

I believe the latest version of the firmware is 1.3.1, and there were many improvements made for this type of issue. I recommend upgrading to the latest version and retesting.

@drothenberger It appears you are correct. I received an almost simultaneous response from Konnected support.

“This issue has been solved in a later version of the firmware. Please update through the app and let us know if you have other questions.”

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