I am ditching my old monitored system and got the Konnected board…I set it up on Friday and everything was great until Saturday and smart things became unresponsive. The board has no led lit up so I assume it’s dead. Tried POE and 12v. Ordered second board and came on Sunday.
While trying to replug everything in I decided to redo the wiring to split into more zones and everything was great until the blue led turned solid and the reboot button won’t work. Tried to flash it using web tool without success so I assume the board died again…
Now my question is does frequent power cycling corrupts the firmware? When I am changing the wiring I power the board off or should I keep it powered up? It’s a great way to test the window And door contact wiring with the board powered up to see the response in smart things.
This is the original alarm panel that came with the house, some of the wires are moved to another panel for monitored service. I made sure the AC wires are removed and capped safely.
Hmm, power cycling the board won’t cause a problem but if there is voltage from one of the sensor wires leaking into the zone inputs, it could damage the chip. It sounds like that might be what’s happening here. It’d be pretty strange for two to fail randomly like that.
I don’t see any issue with the sensors/wires from these pics.
Can you send a pic of the Konnected panel hooked up?
Was it resting on anything that could have shorted it out?
Hi Nate thanks for the response. I was very careful when handling the board and making sure not exposed wiring touches the board. I have disassembled the wiring waiting for new board and will redo the wiring and share a photo. I also bough the two garage opener and they worked great!
