Smart Garage Door Opener White (v2) not showing online in Smart Things

Hi,

The Smart Garage Door Opener White (v2) is connected to the network/internet as I was able to browse to its IP and test the opening and closing, which worked.

On Smart Things, it’s showing offline.

In the Konnected app, it does show a warning sign which I’m not too sure of. Maybe related to the OTA firmware update and it’s not working.

Please advise.

Have you enabled Konnected Cloud in the firmware settings?

Thanks :slight_smile: It was that simple.

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