Smart Garage Door Opener White (v2) not showing online in Smart Things

Konnected Alarm Panels
1

Hi,

The Smart Garage Door Opener White (v2) is connected to the network/internet as I was able to browse to its IP and test the opening and closing, which worked.

On Smart Things, it’s showing offline.

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In the Konnected app, it does show a warning sign which I’m not too sure of. Maybe related to the OTA firmware update and it’s not working.

Please advise.

2

Have you enabled Konnected Cloud in the firmware settings?

3

Thanks :slight_smile: It was that simple.

4

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