Alarm Panel Pro frequent reboot

Konnected Alarm Panels
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1

Hi I have just setup my new alarm panel pro interfacing with my previous alarm. The Alarm Panel Pro is set to use wifi and reboot frequently according to HomeAssist. The wifi signal is good and has been upgraded to the latest ESPHome firmware. When it is connected everything seems fine.

2

Hi All. I’m having a similar problem, but with Hubitat. My logs are full of

“ESPHome sending message type #1 (4 retries left)”
”ESPHome requesting API version”

eventually, ESPHome runs out of retries and closes the socket, then starts all over.

Also, lots of “Heap Free” sending state notifications in the log for the panel.

I suspect it is because I’ve “rebuilt” the firmware for the alarm panel too many times as I iterated through the setup. While I don’t relish the idea of starting over, should I start over? And does that mean a factory reset?

Thanks in advance for your help.

3

Update your Hubitat drivers/libraries to the latest Konnected ZIP bundle from here:

4

Thanks for the quick reply! I appreciate it.

I’ve updated the drivers/libraries, and updated the platform for the hub. It still seems to be cycling. Here’s a snippet of the log I see from the hub-side (edited with Xs where necessary):

2025-12-12 01:41:26.527 PM

info

XXXX is offline: message retry count exceeded

**dev:3**2025-12-12 01:41:26.524 PM

info

ESPHome closing socket to xxxx

**dev:3**2025-12-12 01:41:26.489 PM

info

ESPHome message type #7 retry count exceeded

**dev:3**2025-12-12 01:41:21.466 PM

info

ESPHome sending message type #7 (0 retries left)

**dev:3**2025-12-12 01:41:21.464 PM

info

Subscribing to ESPHome device states

**dev:3**2025-12-12 01:41:21.462 PM

info

Subscribing to ESPHome INFO logging

**dev:3**2025-12-12 01:41:21.460 PM

info

Subscribing to ESPHome HA services

**dev:3**2025-12-12 01:41:17.702 PM

info

ESPHome sending message type #9 (3 retries left)

**dev:3**2025-12-12 01:41:17.700 PM

info

ESPHome sending message type #7 (1 retries left)

**dev:3**2025-12-12 01:41:12.678 PM

info

ESPHome sending message type #9 (4 retries left)

**dev:3**2025-12-12 01:41:12.676 PM

info

ESPHome sending message type #7 (2 retries left)

**dev:3**2025-12-12 01:41:07.608 PM

info

XXXX is online: connection completed

**dev:3**2025-12-12 01:41:07.605 PM

info

ESPHome sending connect request (no password)

**dev:3**2025-12-12 01:41:07.604 PM

info

ESPHome device name: konnected-38182b546c98

**dev:3**2025-12-12 01:41:07.602 PM

info

ESPHome server info: 2025.11.5

**dev:3**2025-12-12 01:41:07.599 PM

info

ESPHome API version: 1.13

**dev:3**2025-12-12 01:41:06.812 PM

info

ESPHome requesting API version

And a snippet of the logs from the alarm panel:

Time Level Tag Message
13:46:42 [I] [app:190] 
ESPHome version 2025.11.5 compiled on Dec 10 2025, 17:05:35
13:46:42 [I] [app:192] 
Project konnected.alarm-panel-pro version 1.2.2.9
13:46:42 [C] [logger:261] 
Log
13:46:42 [C] [logger:267] 
  Log Baud Rate: 11
13:46:42 [C] [logger:274] 
  Task Log Buffer Size: 768
13:46:42 [C] [logger:280] 
  Level for 'json': INFO
13:46:58 [C] [template.text_sensor:016] 
Template Sensor 'Device ID'
13:46:58 [C] [template.text_sensor:016] 
Template Sensor 'Project version'
13:46:58 [C] [uptime.sensor:017] 
Uptime Sensor 'Upt
13:46:58 [C] [uptime.sensor:027] 
  Device Class: 'duration'
13:46:58 [C] [uptime.sensor:031] 
  Icon: 'mdi:timer-outline'
13:46:58 [C] [uptime.sensor:033] 
  Type: Seconds
13:46:58 [C] [status_led:063] 
Status Led Light:
13:46:58 [C] [status_led:064] 
  Pin: GPIO3
13:46:58 [C] [gpio.binary_sensor:018] 
GPIO Binary Sensor 'Inside Garage Door'
13:46:58 [C] [gpio.binary_sensor:021] 
  Device Class: 'door'
13:46:58 [C] [gpio.binary_sensor:072] 
  Pin: GPIO4
13:46:58 [C] [gpio.binary_sensor:073] 
  Mode: interrupt
13:46:58 [C] [gpio.binary_sensor:075] 
  Interrupt Type: ANY_EDGE
13:47:14 [C] [gpio.binary_sensor:018] 
GPIO Binary Sensor 'External Garage Door'
13:47:14 [D] [sensor:133] 
'Heap Free': Sending state 211712.00000 B with 0 decimals of accuracy
13:47:14 [D] [sensor:133] 
'WiFi Signal RSSI': Sending state -64.00000 dBm with 0 decimals of accuracy
13:47:14 [D] [sensor:133] 
'WiFi Signal %': Sending state 72.00000 % with 0 decimals of accuracy
13:47:15 [D] [sensor:133] 
'Uptime': Sending state 4384.29688 s with 0 decimals of accuracy
13:47:15 [D] [sensor:133] 
'Heap Free': Sending state 213000.00000 B with 0 decimals of accuracy
13:47:55 [D] [sensor:133] 
'Heap Free': Sending state 213192.00000 B with 0 decimals of accuracy
13:47:56 [D] [sensor:133] 
'WiFi Signal RSSI': Sending state -63.00000 dBm with 0 decimals of accuracy
13:47:56 [D] [sensor:133] 
'WiFi Signal %': Sending state 74.00000 % with 0 decimals of accuracy
13:49:08 [D] [sensor:133] 
'Uptime': Sending state 4444.29883 s with 0 decimals of accuracy
13:49:21 [D] [sensor:133] 
'Heap Free': Sending state 207348.00000 B with 0 decimals of accuracy
13:49:21 [D] [sensor:133] 
'Heap Free': Sending state 206924.00000 B with 0 decimals of accuracy
13:49:21 [D] [sensor:133] 
'WiFi Signal RSSI': Sending state -64.00000 dBm with 0 decimals of accuracy
13:49:21 [D] [sensor:133] 
'WiFi Signal %': Sending state 72.00000 % with 0 decimals of accuracy
13:49:22 [D] [sensor:133] 
'Uptime': Sending state 4504.29980 s with 0 decimals of accuracy
13:49:22 [D] [sensor:133] 
'Heap Free': Sending state 206460.00000 B with 0 decimals of accuracy
13:49:32 [D] [sensor:133] 
'Heap Free': Sending state 216192.00000 B with 0 decimals of accuracy
5

@Mark_Crescenzi I’m pretty sure that your issue is the same issue as described here, which should be fixed by updating the ESPHome library in hubitat: