Konnected status bs Smartthings app status

Hello all,

Recently I am having issues with my SmartThings app. I have created routines where when door/window open the buzzer will be triggered indicating someone open or closed them. Recently I have been getting issues that the SmartThings app doesn’t show my sensors are open/closed and the buzzer not beeping. I have checked the Konnected status thru the web and I can see sensors open/closing but that is not the case for SmartThings. I was wondering this issue is from SmartThings or konnected plus sometimes when it is working it seems the buzzer has delays when I open or close it will beep after awhile. Does anyone has this issues?