Disarming my siren from ActionTiles

I have created a virtual switch per ActionTiles instructions to arm and disarm alarm.But when I try to disarm after the siren has went off disarming from tile sends me a alert that it’s been disarmed but siren continues to go off.I have to go into app on my phone to dismiss before it shuts off.Is there any way to get these both disarmed from Konnected panel.My siren is not assigned to any room so can i move it to a room and maybe that will work?Or someway to do something in ST to fix it?I contacted ActionTiles and they say it would need to be worked out with either ST or Konnected.Anybody got a fix?