Alexa not discovering Blaq device

Konnected Garage Door Opener
1

Hi all, Just installed the Blaq GDO. I confirmed the device works through the Konnected app webpage interface–I’m able to open/close the door wireless etc…

However I’ve not been able to setup for use in Alexa. I installed and enabled the Konnected skill in the Alexa app. However the Blaq device is not discovered when I try to add a new device in Alexa.

Any ideas?

2

Make sure to enable Konnected Cloud in the device firmware settings (via the Konnected app) and then Save and Continue and proceed with the firmware update.

After doing this, with Konnected skill installed, say “Alexa, discover devices” and it should show up.

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