Texecom Dual Shock and Door contacts

Good evening. Ive just installed a couple of Texecom Impaq S (shock only) and Texecom Impaq Sc (shock with combined door contact) sensors.

The konnected board has found the SC and thedoor contact is working fine. Its doesnt seem to recognise the shock side of things thiugh. Would i need to wire the SC as two zones to get both functions?

As for the S, its seeing it on the konnected board and letting me add it to the build as a Tamper circuit but the smart things just isnt getting it pushed through. Ive deleted it, rebuilt the firmware and refreshed till im blue in the face. Ive checked the wires and they seem correct and the sensor is actually operating as is shud when i hit the window. Any ideas please?