I have a Zyxel router with all my hard-wired ethernet connections (plus a wifi SSID). One such hard connection goes to an eero router that provides a “mesh” net throughout the house. I purchased a pair of 6-zone boards and configured them for the Zyxel SSID. Although the debug log showed the boards “knowing” the SSID and password, they would not connect and would eventually start broadcasting their own wifi on 192.168.4.1. K-support wasn’t helpful, but eventually I figured out that the eero mesh router was using 192.168.4.1, it’s default. With eero help, I changed eero to use a different IP address and all the issues disappeared. I’ve no idea what the Konnected problem was but hopefully any eero users will find this information helpful.
I have the same problem. Can you please guide me through what worked for you?
Contact eero support and tell them you need to change the default IP address of your eero router. They will walk you through it. Konnected support wasn’t helpful and repeatedly told me it wasn’t their problem even tho their device wouldn’t work. Even with eero changed, the Konnected board doesn’t always reset correctly. I’ve chosen a different product in my latest house.
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